Payment Policy

At Inkify Lab Co., we are committed to providing a secure, convenient, and transparent payment process for all customers purchasing our handmade wooden essentials through https://inkifylabco.com. This Payment Policy outlines accepted payment methods, processing details, and related procedures.

Accepted Payment Methods

We support a wide range of secure payment options to ensure a smooth checkout experience:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal

All payments are processed securely through our checkout page using encrypted protocols to protect your financial information.

Payment Processing

  • Payments are authorized and processed at the time of purchase.
  • Orders will only be processed and shipped once payment has been successfully received.
  • You will receive an email confirmation for your payment, including order details and a receipt.

Order Cut-Off and Processing

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York) for same-day processing. Orders placed after this time are processed the next business day.
  • Handling Time: 2–4 business days (Mon–Fri)
  • Transit Time: 4–6 business days (Mon–Fri)
  • Total Estimated Delivery: 6–10 business days depending on your location

Refunds and Payment Issues

  • Refunds are issued to the original payment method within 5 business days after we receive a returned item.
  • Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.
  • Customized or personalized products are non-refundable unless they arrive damaged, defective, or not as described.

Payment Security

We prioritize the safety of your payment information:

  • All transactions are encrypted using industry-standard SSL technology.
  • We do not store full credit card information on our servers.
  • Our payment partners comply with strict financial security standards.

Contact Us

If you experience any issues with payments, refunds, or need assistance with your order, please contact our support team:

Inkify Lab Co. ensures a secure and reliable payment experience, so you can confidently enjoy our handmade wooden essentials.