Terms of Service

Welcome to Inkify Lab Co. By accessing or using https://inkifylabco.com (the “Website”), you agree to comply with and be bound by the following Terms of Service (“Terms”). These Terms govern your use of our website, products, and services, including our handmade wooden essentials. If you do not agree with these Terms, please do not use our Website.

1. General

Inkify Lab Co., founded on February 18, 2019, specializes in high-quality handmade wooden essentials. These Terms apply to all visitors, customers, and users of our Website. We reserve the right to update or modify these Terms at any time, and updates will be effective immediately upon posting.

2. Use of the Website

By using this Website, you agree to:

  • Use the Website for lawful purposes only.
  • Provide accurate, complete, and current information when placing orders or contacting us.
  • Refrain from any activity that may disrupt or interfere with the Website’s functionality.

3. Orders & Payment

  • Order Cut-off Time: Orders placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) are processed the same day. Orders after this time are processed the next business day.
  • Payment Methods: Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, PayPal.
  • Pricing: All prices are listed in USD and are subject to change without prior notice.

4. Shipping & Handling

  • Handling Time: 2–4 business days (Monday–Friday)
  • Transit Time: 4–6 business days (Monday–Friday)
  • Total Estimated Delivery: 6–10 business days depending on location
  • Shipping Fees: All orders include free standard shipping.

5. Returns & Exchanges

  • Return Policy: We accept returns for both defective and non-defective products within 30 days of delivery. Customized or personalized products are non-returnable and non-refundable unless defective, damaged, or not as described.
  • Exchanges: Exchanges are accepted for eligible products in new condition.
  • Return Method: By mail. Customers are responsible for return shipping costs unless the item was defective or damaged.
  • Refund Processing: Refunds are processed within 5 business days after receipt of the returned item.
  • Restocking Fees: None.

6. Product Use

  • Products sold on Inkify Lab Co. are for personal or home use unless otherwise specified.
  • Customers are responsible for proper use and care of all handmade wooden essentials.

7. Intellectual Property

All content, designs, images, logos, and trademarks on this Website are the property of Inkify Lab Co. and protected by copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Inkify Lab Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products. We make every effort to ensure product quality and accurate descriptions but are not responsible for damages caused by misuse or improper handling.

9. Governing Law

These Terms of Service are governed by and construed under the laws of the United States of America, without regard to conflict of law principles. Any disputes will be resolved in the courts of the state of Tennessee.

10. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Inkify Lab Co. is committed to providing a secure and enjoyable shopping experience, backed by clear policies and high-quality handmade wooden essentials.